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Refund Policy

Effective Date: November 17. 2025

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At 123ShipUSA.com, we strive to provide accurate and reliable shipping services. Our refund policy outlines the conditions under which refunds may be issued for purchases made through our website.

1. Shipping Label Refunds

  • Refunds for purchased shipping labels may be requested before the label is used or scanned by the carrier.

  • Once a label has been used, scanned, or accepted by the carrier, it is non-refundable.

  • To request a refund, please contact us at support@123ShipUSA.com with your order details. Refunds will be processed within 5-7 business days after approval.

2. Service Errors or Issues

  • If an error occurs on our website resulting in an incorrect label or duplicate purchase, we will provide a full refund or replacement label at no extra cost.

  • Please report any errors within 7 days of the transaction.

3. Limitations

  • Refunds are only available for services purchased through 123ShipUSA.com. We are not responsible for charges or issues directly incurred by third-party carriers.

  • Shipping costs paid to carriers are non-refundable.

4. How to Request a Refund
To request a refund:

  1. Email us at support@123ShipUSA.com with your order number and reason for the refund.

  2. Our support team will review your request and respond within 2 business days.

  3. If approved, the refund will be issued to the original payment method.

5. Contact Us
If you have questions about our refund policy, please contact us:

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